Frequently Asked Questions

How to book a property?

3 Easy Steps

Read and agree to our Terms & Conditions. You can find our Terms & Conditions by filling out our Booking form here

We will send you an invoice completed with all rates and payment details. Complete with your personal information, scan and send back to
[email protected]

Pay the Booking Fee / Down Payment.
The Remainder / Move In amount is due at Check In in cash or if transferring it must be cleared at least 5 days before Check In. At Check In a contract will be completed and a copy made for you.

Booking Fee / Down Payment:

Short Term: (90 days or less)

Down Payment     = 20% of total stay + 10% Booking fee to hold the property

On Check In           – (80%) Remainder to be paid        +  Security Deposit

 Long Term:  (91 days or more)

Down Payment       = 10% Booking Fee + 1st Month Rent 

On Check In           = Security Deposit


How can we pay the deposit?

Bank transfer – If transferring from out of Europe, please add €30, within Europe no extra fee           or

Paypal – includes most major credit cards (+ 4%  paypal fees)


Please pay any applicable bank fees. We must receive the full Holding Deposit amount before we can hold the property.

Are there any extra fees?

Final Cleaning Fee


How much is the REFUNDABLE Security / Damage Deposit?

10 days or less = €250
30 days or less = €500
31 days or more = 1 month rent (Can vary depending lisiting)

Short Term rentals will be refunded at Check Out (pending no damages or keys lost). Otherwise deposits will be refunded between 30 – 45 days after Check Out (pending no damages, keys lost and final cleaning & utilities have been paid)


Why do we have to pay a Security / Damage deposit?

This deposit covers the cost of lost keys, any damage or missing property, if applicable. Also to cover unpaid utilities, if applicable. 


Part Months – How are they calculated?

Any reservation reflecting a check-in date within the first seven days of a calendar month and/or a check-out date on or after the twenty-third (23) day of a calendar month will be charged as a full month’s rent, unless otherwise specified. Other than that the monthly rent is divided by 30 days and multiplied by the days required.


Cancellation  Policy

If the owner cancels due to circumstances out of their control you will receive 100% of your Booking Fee. (This rarely happens)

If you cancel you forfeit only the Booking fee and rent downpayment